Northern Alberta Tow Truck and Equipment Sales is owned and operated by Garry Ternowski and has been in operation for twenty five years. The business was started with customer service in mind and that is still the main goal after many years in business. We are very proud of our hard working and loyal staff and strive to provide the best service possible to our customers. We believe we have accomplished this and look forward to serving our customers for many years to come.
The company sells Vulcan and Chevron products – anywhere from the smallest (Vulcan 804) to the largest (Vulcan 975 Rotator). A large inventory of parts and accessories related to the towing industry are available in our parts department. We provide service and repairs for all towing equipment – not only the trucks but revolts, winches, and all other related towing equipment.
The business operates Monday through Friday from 8:00 am to 5:00 pm although Garry is always available after hours and on weekends. If you are not able to come in during business hours the staff will be happy to make arrangements to meet with you at whatever time is convenient for you.
Garry is the owner of the company and is very active in the daily operation of the business as well as in sales. Garry’s main concern has been and always will be customer service and quality control. No one will go further than Garry to make sure his customers are happy with the product he provides. Garry has many years of experience in the towing industry having owned and operated a sizeable towing company for over 38 years as well as owning and operating this company for over 27 years.
Joel has been with the company for three years. Prior to joining us Joel worked at Russell Truck Equipment in B.C. for twelve years. He started off sweeping floors then moved on to doing installs. Joel then moved up to service manager. Joel joined our company as a Sales Representative and quickly moved in to become a very important part of the company. Joel has excellent relationships with all of his customers and has a great reputation throughout the towing industry in not only Alberta but in B.C. and Saskatchewan as well. Joel plays a major part in the management of the company and keeps a close eye on the shop activity. Because of his past experience Joel understands the operation of building a truck from the bottom up and how it should be done. Quality control is important to Joel and he closely follows up on the sales he makes to make sure his customers are happy.
David has been the main man of the parts department of the company for eighteen years. If anyone can find a part for you it will be David. He is a very honest and loyal employee who is appreciated by his customers as well as his coworkers. He has taken on a new role as mentor to the newest member of the parts department, Jeremy.
Jeremy has been with the company for a little over a year. Jeremy worked at Titan Manufacturing for five years and then worked as a tow truck operator for a period of six months. These two jobs have helped prepare Jeremy for his position as an assistant parts person in the tow truck manufacturing field. Jeremy is an asset to not only the department but the company as a whole because of his computer and technology skills.
Bob has been with Northern Alberta Tow Truck and Equipment Sales for six years as an inside sales person and handles other administration related duties. Bob’s experience in the banking industry has become an important and appreciated asset for the company. Along with David, Bob also assists in the importing of equipment. You will find Bob in the office early in the morning and he always stays late. His loyalty to the company is very much appreciated.
Kim has recently joined the company in the role of General Office Administrator. Her responsibilities include all of the office administration as well as payables, receivables , payroll, and many other numerous duties. Because of Kim’s extensive experience and knowledge and her pleasant personality she is an excellent addition to the company and we are very glad she joined us.
Art has been with the company for over eighteen years and has been doing installations for as long as he has been with us. Art is a steady hard worker who can always be counted on to get the job done. His many years of experience is definitely an asset to the company.
Mervyn has been installing towing equipment for six years. Mervyn originally worked as a welder/fitter for a trailer manufacturer for twelve years which has been an asset to him changing over to installations. Mervyn has installed everything from a V100 to a single line 881. His many years of experience are very much appreciated.
Ramon has been employed by NATTS for two years. Ramon spent three years in a machine shop line boring, repairing hydraulic cylinders and valves. He is a small engine and heavy duty mechanic and his fifteen years of experience in Fiji repairing anything from excavators, tractors and family sedans has been a big benefit to the installation business. Ramon has picked up the installation side of the business quickly and is willing to work extra hours to ensure product is ready as close to schedule as possible and always produces quality installations.